Experience and Skills:
PRIMARY DUTIES & RESPONSIBILITIES
? To be the voice of David Cerullo on the phone lines of Inspiration
Ministries, responding to
Partners and Callers, within the Statement of Faith parameters, set
forth by Inspiration
? Contact new and current Partners on a daily basis in direct
response to Partner activity and
database generated lists.
? Conduct calls to Partners and other Supporters using a
pre-determined script, written to
present to the Caller the express viewpoints of David Cerullo.
? Pray for, disciple, and minister encouragement to Partners as it
relates to their stated needs
? Update Partner records and other personal data captured through the
inbound and outbound
? Utilize efficiently, all systems and system tools available to
complete their duties; within policy
? Successfully complete all training classes/sessions as mandated by management.
? Work closely with the Manager of the Prayer Ministry to promote
departmental unity for the
effective administration of all Prayer Center Activities.
? Prays for Inspiration Ministries, leadership, and all staff prayer requests.
? Meets with on-site visitors and Partners that request prayer.
? Communicate directly with the Manager of the Prayer Ministry all
issues needing attention;
according to the escalation policy of the Prayer Center.
? Assist Partner Services Representatives, as needed in the
resolution of Partner concern and
? Familiar with and active in major Social Media Platforms such as
Facebook, Twitter and
? Comfortable with learning new digital communication software such
Studio or similar system
? Able to communicate and minister to individuals through online
dialogue such as
Facebook Messenger, Facebook Comment Strings and Online Chat
? Preferred…7 to 10 years of demonstrated practical ministry
experience in position directly
involved with a direct response oriented ministry and local church environment.
? Demonstrated excellence in written and verbal communication,
coupled with effective phone
? Ability to operate successfully in a rapidly changing environment
? Ability to communicate with people of multi-cultural and
theological backgrounds, and work
with minimum direct supervision
? Possess the ability to lead individuals to a relationship with
Christ and disciple them
? Must be a team player and exhibit the ability to work in a team
environment that crosses over
organizational boundaries, multi-cultural and theological backgrounds
? Preferred…graduate of a two-year Bible college with a concentration
in pastoral care,
discipleship and evangelism.
? Minimum…high school and some Biblical training in the area of
discipleship, evangelism, and
pastoral care. References required from local church leadership.
? Preferred…Demonstrated high level of proficiency in Microsoft Word,
Excel, and Outlook
? Proficient in keyboard navigation with a typing speed 35 wpm
? Strong proficiency in Internet navigation
? Ability to access and update Partner records being maintained in
the Partner database
? Minimum…Demonstrated high level of proficiency in Microsoft Word,
and able to access and
update Partner records being maintained in the Partner database